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Abstract : Do not make me suppose(revisited) – Steve Krug

Abstract : Do not make me suppose(revisited) – Steve Krug

2023-04-16 06:49:59

1. If one thing requires a big funding of time—or seems to be like it can—it’s much less doubtless for use.

2. If one thing is usable—whether or not it’s a Web page, a distant management, or a revolving door—it signifies that An individual of common (and even beneath common) skill and expertise can determine find out how to use the factor to perform one thing with out it being extra bother than it’s price.

3. So far as is humanly doable, once I take a look at a Internet web page it ought to be self-evident. Apparent. Self-explanatory. Do not make me suppose.

4. Every kind of issues on a Internet web page could make us cease and suppose unnecessarily. Take names, for instance. Typical culprits are cute or intelligent names, marketing-induced names, company-specific names, and unfamiliar technical names.

5. FACT OF LIFE #1: We don’t learn pages. We scan them. One of many only a few well-documented info about Internet use is that individuals are likely to spend little or no time studying most Internet pages. As a substitute, we scan (or skim) them, in search of phrases or phrases that catch our eye.

6. FACT OF LIFE #2: We don’t make optimum selections. We satisfice. In actuality, although, more often than not we don’t select the most suitable choice—we select the primary cheap possibility, a technique often called satisficing.

7. FACT OF LIFE #3: We don’t determine how issues work. We muddle via. Confronted with any form of know-how, only a few individuals take the time to learn directions. As a substitute, we forge forward and muddle via, making up our personal vaguely believable tales about what we’re doing and why it really works.

8. Design for scanning :

  • Reap the benefits of conventions  – Top-of-the-line methods to make virtually something simpler to understand in a rush is to observe the prevailing conventions 
  • Create efficient visible hierarchies  – A great visible hierarchy saves us work by preprocessing the web page for us, organizing and prioritizing its contents in a approach that we are able to grasp virtually immediately.
  • Break pages up into clearly outlined areas  – Dividing the web page into clearly outlined areas is necessary as a result of it permits customers to resolve rapidly which areas of the web page to give attention to and which areas they’ll safely ignore.
  • Make it apparent what’s clickable  
  • Get rid of distractions  
  • Format content material to assist scanning – Use loads of headings. Hold paragraphs quick. Use bulleted lists.  Spotlight key phrases.

9. Don’t make me suppose! KRUG’S FIRST LAW OF USABILITY

10. It doesn’t matter what number of occasions I’ve to click on, so long as every click on is a senseless, unambiguous alternative. —KRUG’S SECOND LAW OF USABILITY

See Also

11. Do away with half the phrases on every web page, then do away with half of what’s left. —KRUG’S THIRD LAW OF USABILITY

12. The one factor you may’t afford to lose within the shuffle—and the factor that the majority typically will get misplaced—is conveying the large image. As rapidly and clearly as doable, the House web page must reply the 4 questions I’ve in my head once I enter a brand new website for the primary time:

  • What is that this?
  • What have they got right here?
  • What can I do right here?
  • Why ought to I be right here and never some place else?

13. Nothing beats a very good tagline!™ A tagline is a pithy phrase that characterizes the entire enterprise, summing up what it’s and what makes it nice.

14. Usability checks are about watching one individual at a time attempt to use one thing (whether or not it’s a Web page, a prototype, or some sketches of a brand new design) to do typical duties so you may detect and repair the issues that confuse or frustrate them.

15. Do-It-Your self Testing:

  • Main function is to determine probably the most critical points. Yow will discover extra issues in half a day than you may repair in a month.
  • One morning a month consists of testing, debriefing and deciding what to repair 
  • Three members – And three customers are very more likely to encounter most of the most vital issues associated to the duties that you just’re testing.
  • Recruit loosely, if needed. Doing frequent testing is extra necessary than testing precise customers
  • A 1-2 web page summarising choices made throughout workforce’s debriefing.

16. After every check session, checklist the three most critical usability issues you seen.

17. What occurs throughout a typical one-hour testing:

  • Welcome (4 minutes) – You start by explaining how the check work so the members is aware of what to anticipate.
  • The questions (2 minutes). Subsequent you ask the participant a couple of questions on themselves. This helps put them comfortable and offers an thought of how computer-savvy they’re.
  • The House web page tour (3 minutes). Then you definately open the House web page of the positioning you’re testing and ask the participant to go searching and inform you what they make of it. This provides you with an thought of how simple it’s to know your House web page and the way a lot the participant already is aware of your area.
  • The duties (35 minutes). That is the center of the check: watching the participant attempt to carry out a collection of duties (or in some instances, only one lengthy job). Once more, your job is to ensure the participant stays targeted on the duties and retains pondering aloud. If the participant stops saying what they’re pondering, immediate them by saying—anticipate it—“What are you pondering?” (For selection, it’s also possible to say issues like “What are you taking a look at?” and “What are you doing now?”)
  • Probing (5 minutes). After the duties, you may ask the participant questions
  • Wrapping up (5 minutes). Lastly, you thank them for his or her assist, pay them, and present them to the door.



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