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Your final title comprises invalid characters

Your final title comprises invalid characters

2024-01-09 07:17:09

My final title is “Graham-Cumming”. However this is a typical kind response after I enter it:


Does the website have any concept how impolite it’s to say that my final title comprises invalid characters? Clearly not. What they really meant is: our website won’t settle for that hyphen in your final title. However do they are saying that? No, after all not. They determine to shove in my face the declare that there is one thing incorrect with my title.

There’s nothing incorrect with my title, simply as there’s nothing incorrect with somebody whose first title is Jean-Marie, or somebody whose final title is O’Reilly.

What’s incorrect is that manner that is being dealt with. If the system cannot deal with non-letters and areas it must say that. How in regards to the following error message:

Our system is unable to course of final names that comprise non-letters, please exchange them with areas.

Do not blame me for having a final title that your system would not like, whose fault is that? Saying “Your final title comprises invalid characters” is apparent offensive. And I am fairly used to the state of affairs that laptop techniques do not just like the hyphen. On each flight I’ve ever been on I have been JOHN GRAHAMCUMMING.

The primary time this occurred the lady on the check-in counter didn’t say (in a robotic voice): “Your final title comprises invalid characters”, she really stated “I am sorry, our system cannot settle for the hyphen”. Truthful sufficient.

So, kind designers: cease blaming the person on your inadequacies.

PS Would accepting the hyphen really destroy your database?

See Also

AOL type of will get this proper, though it claims it’s going to accepts numbers in a final title which, in truth, it will not:


Yahoo oddly believes that I do not know how one can kind my very own title and decides to lowercase the C in Cumming. It is keen to just accept the hyphen however not that I do know who I’m.

PPS Consider it this manner; if I am coming into my title I am in all probability signing up on your service. Do you actually need a part of my sign-up expertise to be that you simply inform me that my title is invalid?

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